Valkans LLC ("we", "us") complies with Japan's Act on the Protection of Personal Information and related laws, and handles user personal information appropriately. This policy sets out how personal information is handled in the MAPRISE service (maprise.jp).
1. Information We Collect
- Account information: Email address, Google account details (name, profile picture — only when using Google OAuth), selected plan
- Usage data: Map interaction history, AI chat content, generated reports
- Technical data: IP address, browser type, OS version, session ID (sessionStorage, cleared on tab close)
2. How We Use Your Information
- To provide, operate, and improve the Service, including authentication and security management
- To save and display AI chat history (registered users only)
- To manage subscriptions and process billing (after paid plans launch)
- To respond to support requests and inquiries
- To analyze usage in aggregate (after anonymization)
- To comply with applicable laws
3. AI Chat and Personal Information
The AI chat feature uses Amazon Bedrock (Anthropic Claude).
- Inputs are processed within Japan.
- Use of inputs for model improvement follows Anthropic's data usage terms (default settings do not use customer data for model training).
- Bedrock Guardrails filters inappropriate content.
- Guest user chat content is not stored on the server.
4. Data Sharing
We do not share personal data with third parties except:
- With your consent
- When required by law (court orders, lawful requests from authorities)
- With service providers under confidentiality obligations
5. Third-Party Services
| Service | Purpose | Region | Privacy Policy |
|---|---|---|---|
| Amazon Web Services (AWS) | Infrastructure, auth (Cognito), AI (Bedrock), storage (DynamoDB/S3) | Tokyo (ap-northeast-1) | aws.amazon.com |
| Anthropic (Claude) | AI chat processing (via Bedrock) | within Japan | anthropic.com |
| Stripe | Payment processing (after paid plans launch) | United States (PCI DSS compliant) | stripe.com |
| OAuth authentication (only when Google login is selected) | Per Google's terms | policies.google.com | |
| Google Analytics (Google LLC) | Web analytics (understanding usage and improving the Service) | Per Google's terms | policies.google.com |
6. Data Retention
| Data type | Retention period |
|---|---|
| Account information | 30 days after account deletion, then progressively deleted (except data we are required to retain by law) |
| AI chat history | Plan-dependent (Free: No user-accessible history* / Starter: 30 days / Pro: 6 months / Business: 3 years / Enterprise: coming soon (timing TBD)). See the feature comparison on the pricing page for details. Retained for registered users only. |
| PDF report generation logs | Up to 1 year |
| Access logs (IP, etc.) | Up to 90 days |
| Session information | Cleared immediately on tab close (sessionStorage) |
7. Security
- All traffic encrypted with TLS 1.2 or higher (CloudFront + ACM)
- Authentication managed by AWS Cognito (OAuth 2.0/OIDC + PKCE)
- Access control follows the AWS IAM principle of least privilege
- Bedrock Guardrails for inappropriate-content filtering
- Access to personal data is limited to staff with a business need
8. Your Rights
Under Japan's Act on the Protection of Personal Information, you may request:
- Disclosure of personal data we hold about you
- Correction, addition, or deletion of inaccurate data
- Suspension of use or erasure (in case of out-of-purpose use or improper acquisition)
- Suspension of disclosure to third parties
Please contact info@maprise.jp. After identity verification, we will respond within the legally required period.
9. Cookies and Local Storage
The Service uses the following storage:
- sessionStorage: temporary auth tokens and language preference (cleared on tab close)
- localStorage: not currently used
- Cookies: CloudFront session cookies, and cookies set by Google Analytics for usage measurement (see "13. Transmission of User Information to Third Parties")
10. Minors
The Service is not intended for users under 13. If we discover an account belonging to someone under 13, we will delete it.
11. Changes to this Policy
We may update this policy as needed. Material changes will be notified to registered users by email in advance. The latest version is always posted on this page.
12. Related Laws and References
This Privacy Policy is operated in compliance with the following laws and guidelines. Please refer to the source URLs for the latest official versions.
| Law / Guideline | Issuer | Source URL |
|---|---|---|
| Act on the Protection of Personal Information (APPI; April 2022 version, April 2024 amendments) | MIC e-Gov Law Search | https://laws.e-gov.go.jp/law/415AC0000000057 |
| PPC Guidelines (General Rules / Cross-border Data Transfer) | Personal Information Protection Commission | https://www.ppc.go.jp/personalinfo/legal/ |
| Guidelines on the Act on the Protection of Personal Information | Ministry of Economy, Trade and Industry | https://www.meti.go.jp/policy/it_policy/privacy/ |
Response to Data Breach (Reporting to PPC and Notification to Subjects)
- Preliminary report: within 3-5 days (60 days if for fraudulent purposes)
- Final report: within 30 days (60 days if for fraudulent purposes)
13. Transmission of User Information to Third Parties
We use the web analytics service "Google Analytics" to understand how the Service is used and to improve it. As a result, your user information (cookie identifiers, pages viewed, IP address, etc.) is transmitted to Google LLC. The transmitted information does not include data that directly identifies you, such as your name, address, or email address.
If you do not wish your information to be sent to Google Analytics, you can stop transmission and use through your browser settings or the "Google Analytics Opt-out Browser Add-on" provided by Google. Opt-out add-on: https://tools.google.com/dlpage/gaoptout
This section is published as a disclosure regarding the external transmission of user information under Japan's Telecommunications Business Act.
Privacy Contact
Valkans LLC — Privacy Officer (incorporation in progress)
Email: info@maprise.jp
Hours: Weekdays 10:00–18:00 JST (excluding weekends and Japanese public holidays)