The following disclosures are made pursuant to Article 11 of Japan's Act on Specified Commercial Transactions.
| Item | Detail |
|---|---|
| Business Operator | Vulcanz LLC (Vulcanz Godo Kaisha) Representative: KANAMORI Toshiki, Representative Member |
| Address | 810-0001 Tenjin Sumitomo Life FJ Business Center 5F/6F, 2-8-35 Tenjin, Chuo-ku, Fukuoka, Fukuoka, Japan |
| Phone | +81-92-687-4257 |
| info@maprise.jp Responses to inquiries are typically provided weekdays 10:00–18:00 JST. | |
| Service Name | MAPRISE (Nationwide AI Web GIS Intelligence SaaS) |
| Price | Beta period (through 31 October 2026): free (all plans; monthly AI-credit limits and storage features follow the plan you registered with) After paid plans launch (from 1 November 2026): Free: ¥0/mo Starter: ¥3,278/mo incl. tax (¥2,980 excl. tax) — annual ¥32,780 incl. tax (¥29,800 excl. tax) Pro: ¥8,580/mo incl. tax (¥7,800 excl. tax) — annual ¥85,800 incl. tax (¥78,000 excl. tax) Business: ¥32,780/mo incl. tax (¥29,800 excl. tax) — annual ¥327,800 incl. tax (¥298,000 excl. tax) Enterprise: Coming soon (timing TBD) * Tax-inclusive amounts are calculated at Japan's 10% consumption tax rate. See the pricing page for the latest rates. If you sign up using a referral partner's referral code, your free period is extended to "until December 1, 2026, or 30 days from sign-up, whichever is later" (the standard trial period after paid plans launch is 14 days). Please confirm the validity and terms of the referral code with the referring partner. |
| Payment Method | Credit card (Visa / Mastercard / JCB / American Express) Automated billing via Stripe Billing |
| Billing Timing | The first payment is made when the trial period ends; after that, payment is made automatically with your registered credit card on each renewal date — every month for monthly plans and every year for annual plans. Paid plans signed up for during the open beta (until 23:59 JST on 31 October 2026) are not charged during the beta. Your first payment is charged to your registered card when the beta ends (23:59 JST on 31 October 2026). To avoid being charged, cancel from the billing portal by 23:59 JST on 31 October 2026. When you sign up, we email you the date and time of the first charge, the amount (including tax) and how to cancel. If you sign up on or before 24 October 2026, we also email you 7 days before the first charge. For applications using a referral code, it is made when the free period stated under "Price" ends. If you have used a trial period before, the first payment is made when you apply. If a payment cannot be confirmed, we wait up to two months from the due date; if it is still not confirmed, the contract ends and you are switched to the Free plan (the unpaid fees are not charged). * The date on which the amount is debited from your account depends on your card issuer. |
| Service Availability | Available immediately after you complete sign-up (including the trial period). If you sign up during the beta (through the end of October 2026): billing starts when the beta ends (23:59 JST on 31 October 2026), and access is free until then. If you sign up after paid plans launch (from November 2026): a 14-day trial period applies from your first sign-up. The trial period is available only once per email address or credit card. If you use a referral partner's referral code, unlike the above, you can use the service free of charge until "December 1, 2026, or 30 days from sign-up, whichever is later," after which billing begins at the price of your selected plan. |
| Cancellation / Refunds | During the beta period, no transactions occur and no refunds are required. After paid plans launch: • Monthly plans: cancel anytime from the billing portal. Access continues through the end of the current billing period, with no further billing. No prorated refunds. • Plan changes (upgrade): applied immediately at the time of the request, prorated, and the difference is charged. During the beta period (through 31 October 2026), however, changing plans does not charge you at that time; billing starts at the price of your new plan once paid plans launch. The same applies to a change made during a trial period after paid plans launch: nothing is charged at that time, and billing starts at the price of your new plan when the trial ends. • Plan changes (downgrade): your plan does not change at the time of the request. Your current plan continues through the end of the current billing period, and the new plan takes effect from the next billing period. No prorated refund or credit is issued. • Plan changes (annual to monthly): if the new monthly price is the same as or higher than your current annual price, the change is applied immediately at the time of the request. In that case the unused portion you have already paid is prorated and deducted from the invoice issued at that time, and any remainder is held as a credit balance and applied to your following invoices. • Annual plans: no mid-term refunds during the contract period (except where the cancellation is due to a cause attributable to us, or where you cancel because you do not agree to an amendment of the Terms of Service under its Article 11). Access continues through the end of the current billing period. If you are a consumer and cancel an annual plan partway through, we settle it at the monthly price as set out in Article 8-2 of the Terms of Service and refund the remainder (in that case, access ends on the last day of the month in which you request cancellation). • If a paid plan is unavailable for 24 consecutive hours or more for reasons attributable to us, we will, on request, reduce your next invoice by the pro-rated amount for that period (or refund it for annual plans). • The Service is the provision of services, and there is no statutory cooling-off system for mail-order sales under the Act on Specified Commercial Transactions. The returns provision for mail-order sales (Article 15-3 of the Act) also does not apply to the provision of services, so cancellations and refunds after you sign up are handled as described above. |
| Contract Term / Automatic Renewal | Paid plans are continuing contracts (subscriptions) that renew automatically on the same terms — every month for monthly plans and every year for annual plans — until you cancel. You can cancel at any time from the billing portal. After cancellation, you can continue to use the Service through the end of the current billing period, and no further charges are made. |
| Fees Other Than the Price | Internet connection and communication charges needed to use the Service are borne by the customer. |
| Qualified Invoice | We have applied for registration as a qualified invoice issuer under Japan's invoice system. Once registered, our invoices will show the registration number. Invoices issued before registration are not qualified invoices. |
| System Requirements | Browsers: Latest Chrome / Firefox / Safari / Edge Requirements: JavaScript enabled, WebGL support, internet connection Recommended: Desktop PC (screen width 1280px or wider) |
| Software Updates | As a SaaS product, software updates are applied automatically. No installation or update action is required by users. |
| Other Notes | • The beta period runs through 31 October 2026; paid plans start on 1 November 2026. • During the beta period (through 31 October 2026), service content, features, and pricing may change without notice. Changes after paid plans launch (from 1 November 2026) are governed by Article 9 of the Terms of Service. |
Free Trial
You can try basic features — map viewing and AI chat — for free without registration or a credit card (guest use does not include AI chat history persistence or report generation). During the beta period (through 31 October 2026): all plans can be tried in full. After paid plans launch (from 1 November 2026): the features available follow the plan you registered with, and paid plans include a 14-day trial period from your first sign-up. The trial period is available only once per email address or credit card; if you have used a trial period before, billing starts when you sign up. Once you register, storage features — property registration, saved views — and monthly AI-credit limits become available and follow the plan you registered with. For paid plans, billing starts automatically on the registered card when the trial period ends. You can cancel at any time before it ends, and you will not be charged. If you register on the free plan, you will never be moved to a paid plan automatically.
Data Handling
Data you generate or save during use is handled after cancellation or leaving the Service as set out in Article 10 of the Terms of Service.**
- Your personal data (maps, reports, AI chat history, saved views, my properties, exported CSV/GeoJSON, etc.): kept for 30 days after you leave or your contract ends, then deleted, except for data we are required to retain by law.
- Shared Data in the shared workspace (Business plan and above), if you agreed to its deletion when cancelling: deleted once 30 days have passed from the day after the contract end date.
- Shared Data in the shared workspace, if the contract ended without agreement to deletion (including termination for non-payment): kept for 3 months in a read-only state that only the contract holder and administrators can view and export, then deleted. We notify you by email 30 days and 7 days before deletion, and if you sign up again during that period you can continue to use it.
Data whose retention period has passed is deleted and cannot be restored. To request a data export before cancellation, please contact info@maprise.jp.
About the Referral Partner Program
If you use a referral code provided by a referral partner (a business or sole proprietor) when you sign up, your free period is extended (you can check the extended free period and billing start date on the sign-up screen). Referral codes can only be used by customers signing up for a paid plan for the first time. If you have previously had a free trial or subscription, you are not eligible.
When you sign up using a referral code, we notify the referring partner of whether you have a subscription, your selected plan, your name, and your payment amount (excluding tax) — but only with your consent. We do not notify the referring partner of your card information or service usage details (map operations, AI chat content, etc.). See our Privacy Policy for details.
Legal Basis and References
This disclosure is based on the following laws and guidelines. Please refer to the source URLs for the latest official versions.
| Law / Guideline | Issuer | Source URL |
|---|---|---|
| Act on Specified Commercial Transactions, Article 11 (Advertising for Mail-Order Sales) | Digital Agency e-Gov Law Search | https://laws.e-gov.go.jp/law/351AC0000000057 |
| Enforcement Regulations of the Act on Specified Commercial Transactions | Digital Agency e-Gov Law Search | https://laws.e-gov.go.jp/law/351M50000040089 |
| Specified Commercial Transactions Act Guide | Consumer Affairs Agency | https://www.no-trouble.caa.go.jp/ |
Contact
MAPRISE
Email: info@maprise.jp
Hours: Weekdays 10:00–18:00 JST (excluding weekends and Japanese public holidays)