Terms of Service

Article 1 (Application)

These Terms of Service ("Terms") govern the use of the GIS SaaS "MAPRISE" (maprise.jp, the "Service") provided by Vulcanz LLC ("we", "us", or "our"). Registered Users agree to these Terms on the consent screen at registration. Guest Users agree to these Terms by starting to use the Service.

Article 2 (Definitions)

• "User" means any individual or entity, registered or guest, who uses the Service.
• "Registered User" means a User who has created an account by the method we specify and completed authentication.
• "Guest User" means a User who uses the Service without logging in.
• "Content" means map data, statistics, AI analysis results, and other information provided through the Service.
• "AI Chat" means the AI assistant feature powered by Amazon Bedrock (Anthropic Claude).
• "Plan" means any of the Free, Starter, Pro, Business, or Enterprise plans offered by the Service.
• "User Data" means data that a User registers, enters, or uploads to the Service (including My Properties, property and location data imported from CSV or other files, saved views, data registered in the shared workspace, and input to AI Chat).
• "Consumer User" means a User who is a consumer under the Consumer Contract Act of Japan (an individual who does not use the Service as a business or for the purposes of a business).
• "Business User" means a User other than a Consumer User (a corporation or other organization, or an individual who uses the Service as a business or for the purposes of a business).

Article 2-2 (Type of Use)

At registration, Registered Users shall declare whether they use the Service as a business or for the purposes of a business. If what you declared changes, you shall promptly update it.

Whether the Consumer Contract Act or any other law applies is determined in accordance with that law, based on the actual circumstances, regardless of this declaration.

Article 3 (Guest Use and Registration)

The Service may be used as a guest, without logging in, for basic features (map viewing and AI chat). Guest use does not include AI chat history persistence or report generation.

Registration uses the authentication method we specify (email address or Google account). Please provide accurate information when registering. Registration using false information is prohibited.

Registered Users must manage the information used to log in (email address, password, Google account, etc.) on their own responsibility and must not let any third party use it. Use of the Service with a Registered User's login credentials is deemed to be use by that Registered User, except where we are at fault, intentionally or negligently.

Users under 18 must use the Service with the consent of a parent or other legal guardian. Users under 16 may not sign up for a paid plan.

Article 4 (Fees)

Fees for each Plan are as stated on the pricing page. If you sign up during the beta period (through 31 October 2026): all features are provided free of charge regardless of plan (monthly AI-credit limits and storage features follow the plan you registered with). If you sign up after paid plans launch (from 1 November 2026): the price stated on the pricing page for your Plan applies. Features that were free during the beta also follow your Plan's terms from that date.

After paid plans launch, fees are billed monthly or annually via Stripe Billing. Annual plans equal 10 months of the monthly price (2 months free).

The pricing page shows tax-inclusive prices (with tax-exclusive prices alongside).

Paid plans renew automatically on the same terms at the end of each billing cycle you selected (one month or one year) unless the User cancels.

Your first application for a paid plan includes a 14-day trial period (for applications during the beta period, until the beta period ends; for applications using a referral code, the period stated on the Act on Specified Commercial Transactions page). When the trial period ends, charges to your registered credit card start automatically. The trial period is available only once per email address or credit card; if you have used a trial period before, charges start when you apply.

If payment of fees cannot be confirmed (for monthly and annual plans alike), we stop the monthly grant of AI credits until payment is confirmed (you can still use the features of your current plan in the meantime). If payment is still not confirmed two months after the due date, we terminate the paid plan contract and switch you to the Free plan. In that case, we do not charge the unpaid fees.

Article 5 (AI Chat Conditions)

The AI chat feature uses Amazon Bedrock (Anthropic Claude). Please use it with the following understanding:

• AI responses are reference information only and do not substitute for professional advice or legal judgment.
• AI-generated content may contain errors. Please consult a professional for important decisions.
• Submitted messages are processed within Japanese regions (Tokyo and Osaka) and, per Amazon Bedrock's data usage terms, are not used to train the underlying foundation models (including Anthropic's).
• Each Plan has a monthly AI credit limit (Free: 50 credits, Starter: 500, Pro: 2,000, Business: 7,500 per month. An AI chat message uses 1 credit as a rule; some features, such as answers that require in-depth analysis, subsidy search and aerial-photo change analysis, use more. Reports in PDF or Word format do not use AI credits and can be created within the monthly number of reports for each Plan).
• Unused credits carry over to following months, up to 3 months' worth of your plan's monthly limit. Credits can be used only within the Service and cannot be exchanged for cash, refunded or transferred. Any remaining credits are lost if you leave the Service (unless you cancel the withdrawal under Article 10). If your plan is lowered without any payment having been made (for example during a trial period), your balance is reduced to the monthly limit of the new plan.
• AI credits are an allowance included in the plan fee and are not sold separately.
• When members are invited on a Pro or Business plan, the subscription's monthly AI credit limit is shared by the subscriber and all members (credits are not granted to each member).

If we are unable to deliver an AI response, the AI credits spent on it are returned in full, with no action required from you. The amount is not prorated. This covers a response that ended partway through because of a connection interruption or a system error, and equally a response that never started — for example when the location in your question could not be identified. Credits are not returned in the following cases:

• the response ended because it reached the output length limit;
• the input was restricted under the Service's usage policy.

If you notice that a return did not go through, please contact info@maprise.jp.

Article 6 (Prohibited Activities)

Users must not:

• Attempt unauthorized access, scraping, or excessive API requests
• Redistribute or resell Content, or use the Service to develop or provide a competing service or for any other purpose that competes with the Service (business use within the purpose of the Service — including internal use of reports you create and presenting them to your clients — is not prohibited)
• Interfere with the operation of the Service
• Generate harmful content via AI Chat or perform prompt injection attacks
• Impersonate other users, or share or lend login credentials (if several people use the Service, use a separate account for each member within the seat limit of a Pro or higher plan; see the pricing page for how accounts are added)
• Use the Service for the purpose of unfairly discriminating against, or excluding from transactions, any individual or group on the basis of race, nationality, ethnicity, religion, creed, social status, family origin, disability or any other attribute (including use to screen tenants, buyers, borrowers or other counterparties by nationality or religion)
• Use robots, scraping programs or other automated means to obtain, collect or store data from the Service (including map tiles, APIs, the export function and AI Chat) beyond the scope of ordinary on-screen use (except with our prior written consent)
• Disassemble, decompile, reverse engineer or otherwise analyse the software, APIs, data structures or other elements of the Service (except to the extent such prohibition is not permitted by law)
• Use Content obtained from the Service (including exported data, map displays, AI Chat output and reports) to create databases, datasets, maps or anything similar and provide, sell or publish them to third parties, or use them as a substitute for the Service (analysis and processing for your own business within the purpose of the Service are excluded)
• Use Content or AI Chat output, or allow third parties to use it, as data for training, evaluating, tuning or similar purposes of machine learning or artificial intelligence (except with our prior written consent)
• Remove, alter, or attempt to remove or alter, the attributions, notices or identifying information attached to exported data or reports
• Cause or help a third party to do any of the above
• Violate applicable laws or public order and morals

Article 7 (Intellectual Property)

The software, design, brand and other intellectual property relating to the Service belong to us or to the rightful owners. Open data provided by MLIT, GSI and other bodies is subject to the terms of each data source.

Of the Content provided through the Service, the data that we have independently collected, selected, organised, corrected or added (including corrected building uses, estimated solar-panel coverage areas, supplemented school districts, and the results of integrating and matching various data) and its systematic structure are important assets of ours and belong to us as protected by law, including as database works (Article 12-2 of the Copyright Act) and as shared data with limited access (Article 2(7) of the Unfair Competition Prevention Act). Users must not reproduce, adapt, transmit to the public, provide or disclose them beyond the scope permitted by these Terms.

To detect and prevent unauthorised acquisition, copying and provision, we may attach identifying information that differs for each User or output to exported data and reports (including information attached in a form not visible from the outside, such as the trailing digits of coordinates or the order of rows, to an extent that does not affect the use of the data).

Of the reports and analysis results a User creates with the Service ("Outputs"), rights in the parts the User entered or created belong to the User. Rights in our templates, designs, logos and other parts remain with us or the rightful owners, and we grant the User a non-exclusive licence to use them to the extent necessary to use the Outputs for the User's own business and to present or provide them to customers, financial institutions and other third parties. This licence survives the termination of the agreement.

Third-party data contained in Outputs is subject to Appendix A and each provider's terms. Users must not remove or alter the attributions and notices shown in Outputs (including when using the custom-logo feature).

We may use, solely to improve the Service, statistical information created from usage of the Service that cannot identify any individual or any specific User (User Data itself is not covered by this).

Article 7-2 (User Data)

Rights in User Data belong to the User (or the legitimate rights holder). We may store, copy, and process (including conversion for display) User Data to the extent necessary to provide the Service.

The User represents and warrants the following with respect to User Data:

• it has been obtained lawfully;
• it does not infringe any third party's intellectual property rights, privacy, or other rights; and
• where it contains personal information, all necessary steps — such as notifying or publishing the purpose of use and obtaining the individual's consent — have been taken in accordance with the Act on the Protection of Personal Information and other applicable laws.

Users must not register or enter the following data in the Service:

• Individual Numbers (My Number) and Specific Personal Information
• special care-required personal information (race, creed, social status, medical history, criminal record, the fact of having suffered harm from a crime, etc.)
• credit card numbers, security codes, bank or other account numbers, and PINs
• passwords and other authentication credentials

Any other personal information (such as the names of property owners or contacts) may be registered only to the extent necessary for the purpose for which the Service is used.

We handle personal data contained in User Data as having been entrusted to us by the User (for the shared workspace, by the Contract Holder), and only to the extent necessary to provide the Service. We do not use it for our own purposes (advertising, AI training, development of new services, etc.).

We do not view User Data except where necessary to respond to a failure, to maintain security, to comply with law, or to provide support at the User's request. When we do view it, we limit the staff who may do so and keep a record of the access.

If we determine that User Data violates this Article, we may delete it or hide it after notifying the User. In urgent cases, we notify the User after deleting or hiding it.

If a dispute with a third party arises concerning User Data for reasons attributable to the User, the User shall resolve it at its own responsibility and expense.

If we receive a claim from a third party in connection with such a dispute, the User shall provide the cooperation we request as necessary, and a Business User shall compensate us for the damages we incur as a result of that claim (including reasonable attorneys' fees).

Article 7-3 (Shared Workspace)

"Shared Data" means User Data shared among the members of the same contract in the shared workspace provided on the Business plan and above (team assets, shared views, shared reports, members' display names, etc.).

Shared Data is managed by the holder of that contract (the "Contract Holder"). The Contract Holder is responsible under the Act on the Protection of Personal Information for the personal information contained in Shared Data — including its acquisition, notifying or publishing to the individuals concerned, and responding to requests for disclosure and the like — and we provide the cooperation needed for this.

The Contract Holder agrees that, when a member leaves the Service, that member's display name in the Shared Data is replaced with "Former member" 30 days after the member leaves (or immediately, if the member asks to waive the opportunity to undo leaving). Names written in the body of Shared Data are not replaced, and the Contract Holder or an administrator shall correct them as needed.

Shared reports are kept for up to 5 years from the date they are published and are deleted after that. The Contract Holder or an administrator may shorten this period.

Article 8 (Disclaimer)

Content is for informational purposes only. Please note:

• Land prices, regulations, hazard information, etc. do not substitute for formal procedures. Information from the Service (including AI Chat answers, PDF reports, and the output of the feature that assists in preparing explanations of important matters) does not substitute for the investigation and explanation of important matters under Article 35 of the Building Lots and Buildings Transaction Business Act, or for the investigation required for building confirmation or other statutory procedures. If you use it for these purposes, check the originals — such as the hazard maps and city planning maps prepared by municipalities and certificates of registered matters — at your own responsibility.
• Urban planning data is reference only; for formal legal confirmation, contact your local government, an architect, or a real estate transaction specialist.
• We do not warrant the completeness or accuracy of the information. Each dataset differs in when it was created or updated and in its precision, and may not be up to date, may be offset in position, or may not cover the whole of the target area.
• We do not guarantee the stability or continuity of the Service. During the beta period (through 31 October 2026), the Service may in addition change without prior notice.
• AI answers may differ even for the same question and may contain errors. Do not rely on them as the sole basis for important decisions; check them against the original sources.
• When you use information from the Service to explain matters to, or make proposals to, your own customers or others, do so after checking the content yourself.

We are liable for damages incurred by a User arising from the use of or inability to use the Service only where they result from a cause attributable to us. In that case, except where we acted with willful misconduct or gross negligence (that is, only where we were slightly negligent), our liability is limited to ordinary and direct damages, and its amount is capped at the greater of (a) the total usage fees the User paid to us during the 12 months counted back from the last day of the month preceding the month in which the event giving rise to the damages occurred and (b) JPY 10,000 (for users on the free plan and Guest Users, JPY 10,000).

Article 8-2 (Special Provisions for Consumer Users)

Any provision of these Terms that fully exempts us from liability for damages, or that gives us the authority to determine whether we are liable or the extent of our liability, does not apply to Consumer Users.

The cap on damages in Article 8 does not apply to damages caused to a Consumer User by our willful misconduct or gross negligence.

If a Consumer User cancels an annual plan partway through its term, then, notwithstanding Article 10, where any amount remains after deducting from the annual fee already paid the monthly-plan fee for that plan multiplied by the number of months of use up to and including the month in which the cancellation is requested (any part of a month counting as one month), we refund that remaining amount. In that case, use of the Service ends on the last day of that month.

Article 9 (Changes / Suspension)

We may change or suspend the Service with reasonable prior notice. In urgent situations, changes or suspension may occur without notice. The Service carries no uptime SLA, including on paid plans.

If we end the Service entirely, we will give notice at least 60 days before the end date by posting on the Service and by email to Registered Users, and we will refund the unexpired portion of annual plans, calculated monthly.

Article 9-2 (Suspension and Removal of Registration)

If a User falls under any of the following, we may suspend all or part of the User's use of the Service or remove the User's registration, after giving prior notice (or, in urgent cases, notice afterwards):

• (1) the User has breached these Terms;
• (2) the registration information contains false statements;
• (3) the User has failed to pay fees; or
• (4) there is any other serious reason, comparable to the above, that makes it inappropriate for the User to continue using the Service.

We are not liable for any damage suffered by a User as a result of measures under this Article, except where we are at fault, intentionally or negligently.

If a User breaches Article 6, in addition to the measures in the first paragraph of this Article, we may require the User to stop using and delete the data obtained or created through the breach (including copies) and to report the scope of third parties to whom it was provided, and the User shall comply.

If we suffer damage as a result of a User's breach of these Terms, the User shall compensate us for that damage (including reasonable costs of investigating the breach and reasonable attorneys' fees).

Article 10 (Termination)

Registered Users may leave the Service at any time from account settings.

Until 30 days have passed from the time you completed the withdrawal procedure, you may cancel the withdrawal by following the method described in the email we send at the time of withdrawal or on the withdrawal completion screen. Apart from that method, we will cancel a withdrawal only when we can confirm, by a method we specify, that the request comes from you. This does not apply if you have notified us that you waive the opportunity to cancel the withdrawal, or if we suspend your use or delete your registration under Article 9-2. If you cancel the withdrawal, you can continue to use the Service with the account, data, and credits you had before the withdrawal. However, if the billing period of a paid plan ends before you cancel the withdrawal, that paid plan will not continue.

Paid plans can be cancelled from the billing portal. After cancellation, you can continue to use the Service through the end of the current billing period, after which billing stops.

Data is handled as follows after you leave the Service or your contract ends:**

• Your personal data: kept for 30 days after you leave or your contract ends, then deleted (except data we are required to retain by law).
• Shared Data in the shared workspace (if you agreed to its deletion when cancelling): deleted once 30 days have passed from the day after the contract end date.
• Shared Data in the shared workspace (if the contract ended without agreement to deletion, including termination for non-payment): kept for 3 months from the day after the contract end date in a read-only state that only the Contract Holder and administrators can view and export, then deleted.
• We notify the Contract Holder and administrators by email 30 days and 7 days before Shared Data is deleted. If you sign up again during the retention period, you can continue to use the Shared Data.

Data whose retention period has passed may be deleted without the User's consent, and deleted data cannot be restored.

If you cancel an annual plan partway through its term, the fees for the unexpired period are not refunded, except where the cancellation is due to a cause attributable to us or follows a change to these Terms as set out in Article 11 (for Consumer Users, see Article 8-2).

Article 11 (Amendments)

We may amend these Terms without obtaining the individual consent of Users, pursuant to Article 548-4 of the Civil Code of Japan, where either of the following applies:

• (1) the amendment conforms to the general interests of Users; or
• (2) the amendment does not conflict with the purpose of these Terms and is reasonable in light of the necessity of the amendment, the appropriateness of the amended content, and other circumstances relating to the amendment.

In that case, we set an effective date for the amendment and, no later than 30 days before the effective date, give notice that these Terms will be amended, of the amended content, and of the effective date, by posting on the Service and by email to Registered Users. Minor amendments that cause no disadvantage to Users are announced by the effective date.

Any other amendment is made with the consent of Users.

A User on a paid plan who does not agree to an amendment falling under (2) may cancel the paid plan by the day before the effective date. In that case, we refund the fees for the unexpired period of an annual plan.

Article 12 (Exclusion of Anti-Social Forces)

The user represents and warrants that it does not, and will not in the future, fall under any organized crime group, member thereof, affiliated company, corporate racketeer, or other anti-social force ("Anti-Social Forces"). If the user is found to fall under Anti-Social Forces, we may suspend use of the Service or terminate this agreement without any prior notice. The user shall compensate us for any damage arising therefrom.

Article 12-2 (Transfer of Position)

If we have the business relating to the Service succeeded to by a third party, we may, in connection with that succession, transfer our position under these Terms, our rights and obligations under these Terms, and Users' registration information to the successor, and Users agree to this in advance. In that case, the successor will continue to provide the Service on the same terms as these Terms as they stand at the time of the succession, and we will notify Users of the date of the transfer and the name of the successor no later than 30 days before the date of the transfer, by posting on the Service and by email to Registered Users.

On 5 October 2026, the business relating to the Service was succeeded to by us from the sole proprietorship (represented by KANAMORI Toshiki). We have succeeded to the position, rights and obligations under, and Users' registration information for, every service contract concluded with the sole proprietorship before that date, and the terms of use are unchanged. If you do not agree to this succession, please ask us to close your account or cancel your paid plan (we refund the fees for the unexpired period of an annual plan).

Article 13 (Governing Law / Jurisdiction)

These Terms are governed by the laws of Japan. Disputes relating to these Terms are subject to the exclusive jurisdiction of the Fukuoka Summary Court or the Fukuoka District Court, according to the amount in dispute, as the court of first instance. Disputes with Consumer Users, however, are subject to the courts having jurisdiction under law.

Article 13-2 (Language)

The Japanese version of these Terms is the authoritative version. The English version and any other language versions are translations for reference only; if they differ from the Japanese version, the Japanese version prevails.

Article 13-3 (Severability)

Even if any provision of these Terms, or any part of one, is held invalid or unenforceable under the Consumer Contract Act or any other law, the remaining provisions of these Terms, and the remainder of any provision held partly invalid or unenforceable, continue in effect.

Article 13-4 (Force Majeure)

We are not liable for any delay in or failure of the Service caused by events beyond our reasonable control, including natural disasters, epidemics, war, failures of telecommunications lines or cloud providers, and the enactment, amendment or repeal of laws. For Consumer Users, Article 8-2 prevails.

Article 13-5 (Notices)

We give notices to Users by posting on the Service or by email to the registered address; an email is deemed to have reached you when it is sent.

Article 13-6 (No Assignment by Users)

Users may not assign, or provide as security, their position or rights and obligations under these Terms to any third party without our prior written consent.

Article 13-7 (Relationship with Individual Agreements)

If an agreement separately concluded between us and a User (such as an individual Enterprise agreement or a referral partner agreement) provides otherwise than these Terms, that agreement prevails.

Article 13-8 (Survival)

Articles 7, 7-2, 8, 8-2, 12 and 13, and Articles 13-4 to 13-8, survive the termination of the agreement.

Appendix A: Data Source Licenses

This table lists the principal public data sources used by the Service and is not an exhaustive list of all data sources used. A complete list of the data sources used by the Service, together with the attribution and coverage of each dataset, is published on the Data Sources page (https://maprise.jp/en/data-sources/).

The Service uses the following public data sources, each displayed under the terms of its respective provider. Please refer to each provider's official site for the most up-to-date license terms.